Home appliances
Washing machines, refrigerators, water purifiers
After-sales software for Indian brands
Run your entire after-sales service in one place
Repair tickets, warranty, technicians, spare parts, AMC and payouts — one platform for brands, service centers and field technicians.
- 14-day free trial
- No card needed to sign up
- Our team helps you set up
Customer with a broken product? Raise a repair request →|Sign in
Ticket #4821
Refrigerator not cooling
- ✓Request raised
- ✓Assigned to service center
- Technician on the way
- Resolved
Under warrantySLA on track
Track your request
Enter your ticket number to track live status
Illustration with sample data
The problem
Still running service on WhatsApp, calls and Excel?
Here is what changes when every request, technician and part lives in one system.
Today
Complaints arrive on calls and WhatsApp
Someone assigns technicians by hand
Warranty and spare parts sit in spreadsheets
Payouts and invoices are calculated manually
With SaaS Techify
Every request becomes a ticket with an owner, status and full history
Tickets are routed to the right service center and technician, by pincode and priority
Warranty QR stickers and parts stock are linked to each ticket
Service center wallets are credited automatically; GST invoices are generated for you
How it works
From a customer's complaint to a closed job in 5 steps
The same flow for every brand, service center and technician.
- 01
Request raised
A customer reports the problem on the portal, by scanning the warranty QR, or through your support team.
- 02
Auto-assigned
The ticket goes to the right service center and technician based on pincode, product and priority.
- 03
Technician visits
The technician updates status, uploads photos, logs parts used and chats with the customer on the ticket.
- 04
Coverage decided
The system checks warranty first, then AMC. If neither applies, the job is chargeable with an approved estimate.
- 05
Closed and paid
The customer rates the job, the invoice is created and the service center's wallet is credited.
Features
Everything your service team needs, nothing it doesn't
Six building blocks that work together out of the box.
Tickets & dispatch
Every request has an owner, status and timeline. Assign by service center, technician or pincode, with in-ticket chat and instant notifications.
Warranty & QR stickers
Issue warranty stickers, let customers activate them by scanning, and see warranty status on every ticket.
Spare parts & inventory
Track stock at each service center. Parts used on a job are deducted automatically and added to the invoice.
Wallets & payouts
Service centers are credited when a job closes and can request withdrawals, which the brand approves.
SLA, reports & alerts
Watch response times, escalations, technician performance and top faults. Export reports whenever you need them.
Secure & mobile-ready
Each brand's data is completely separate, with access based on role. Works in the phone browser and can be installed like an app.
Who it's for
A clear view for every person in the service chain
Pick a role to see what they get.
Build your service network
Add service centers city by city, assign operators and onboard technicians from one dashboard.
Route and track tickets
Assign by service center or technician, filter by pincode and priority, and follow every ticket.
Products and warranty rules
Define your products, fault types and warranty periods. Tickets link to them automatically.
Brand analytics
Weekly, monthly and yearly reports on resolution rate, SLA, technician ranking and earnings.
New • AMC & Post-Warranty
Earn from service after the warranty ends
Annual Maintenance Contract (AMC) management built into your after-sales platform. Every service request is automatically classified as Warranty, AMC or Chargeable – no manual checking, no revenue leakage.
1
Under Warranty
Free service as per warranty terms – checked automatically from purchase date.
2
AMC Covered
Warranty over? An active AMC covers the visit and counts it against the plan.
3
Chargeable
No warranty or AMC? A clear estimate, customer approval, then repair and invoice.
AMC contracts & plans
Comprehensive, labour-only, preventive and custom plans with visit limits, response time and GST.
One-click renewal
Renew with previous details pre-filled. History is never lost – AMC-2026-001 → AMC-2027-001.
Preventive maintenance
Monthly to yearly schedules with checklists and automatic due-date reminders.
Estimate, approval, invoice
No paid repair starts without customer approval. Parts and labour billed separately.
Expiry alerts
30 / 15 / 7-day reminders by in-app, email, WhatsApp and SMS – configurable per brand.
Full visibility
Visits used vs remaining, service history per product, AMC revenue and renewal-rate dashboards.
Industries
Works for any product you service
You define your own products, fault types and warranty periods — if it can be serviced, you can manage it here.
Transparent PricingSimple plans,
Simple plans,
built for growth
Start your 14-day free trial. No payment required at signup — our team will help you choose a plan when you're ready.
FAQ
Questions we hear most
SaaS Techify is after-sales service software. Brands, service centers and technicians use it to manage repair tickets, warranty, spare parts, AMC contracts, payouts and reports in one place.
For customers
Need a repair, or want to check on one?
If your product is covered by a brand on SaaS Techify, you can raise a service request in about 2 minutes — no account needed for the first request.
Getting started takes 4 steps
- 1
Book a demo
Tell us your brands, cities and team size. We show you the platform live.
- 2
We set it up
Products, service centers, roles and SLA rules are configured with our onboarding team.
- 3
Train your teams
Brand managers, service centers and technicians get role-based access in under a day.
- 4
Go live
Start routing tickets and tracking warranty, parts and payouts from one dashboard.
Get in touch
Talk to us about your service network
Tell us about your team size, number of brands and service centers. We'll schedule a personalised demo within 24 hours.
- A personalised live demo within 24 hours
- We use your own products and service workflow
- No obligation, and no card needed to start a trial
Prefer to talk? Call +91 6391431995 (Mon–Sat, 9am–7pm IST) or email help.saastechify@gmail.com.
Customer stories
What our customers say
Mobile App
SaasTechify in your pocket — works offline too
Technicians, service center staff, and customers can install the app directly from their browser — no app store required. Works on Android, iOS, and desktop.
TechniciansService CentersCustomers
Open this page in Chrome/Safari on your phone to install
Works offline — service records sync when back online
- 🎫Raise & track service requests
- 🔔Real-time job notifications
- 📸Upload photos at every step
- 📍GPS-based technician tracking
- 💬WhatsApp-style chat with customer
- 📋OTP job card & invoice
4.8 · Trusted by 1200+ technicians
Trusted by growing service brands across India
Ready to transform your
after-sales operations?
Book a demo to see tickets, technicians, service centers, inventory, warranty, and payouts — all in one platform built for Indian after-sales.
No credit card requiredGuided onboardingCancel anytime
10+
Brands onboarded
600+
Service centers
1200+
Technicians
99.9%
Platform uptime