Run your entire after-sales
operation in one place
SaaS Techify is a B2B platform for appliance & electronics brands, service centers, and field technicians — tickets, warranty, spare parts, SLA, wallets, and a customer portal.
End customer with a broken product? Raise a repair request ↓
Guided onboarding with our team · Pilot brands live in days, not months
Brands onboarded
Service centers
Technicians
Platform uptime
Ticket volume — last 12 months
What you get — and how to proceed
One platform connects your brand HQ, city service centers, technicians in the field, and customers tracking repairs — with inventory, warranty, and payouts built in.
Brand / OEM
Own products, SLA, SC network, analytics, and warranty policy.
Service center
Manage technicians, local tickets, inventory, and wallet earnings.
End customer
Raise tickets, track status, chat, warranty, invoices, and help articles.
How brands get started with SaaS Techify
Book a demo
Tell us your brands, cities, and team size. We show you the platform live.
We set up your tenant
Products, service centers, roles, and SLA rules — configured with our onboarding team.
Train your teams
Brand managers, SC operators, and technicians get role-based access in under a day.
Go live
Start routing tickets, tracking warranty, inventory, and payouts from one dashboard.
Trusted by leading service brands
Powering modern after-sales operations
Appliance, electronics, HVAC, and home service brands across India use SaaS Techify to manage tickets, technicians, and service centers.
Brands onboarded
Service centers
Technicians
Platform uptime
Everything your service
operation needs
From first ticket to final payment — every workflow covered, every role connected, every assignment tracked in real time.
Smart Ticket Management
Category → Product → Fault → Priority. Assign to the right service center or technician with a full activity timeline.
Multi-Brand Isolation
Every brand operates in a completely isolated tenant. No cross-brand access to tickets, service centers, or technicians.
Real-Time RBAC Assignment
Role-based assignment system for admins, brands, service centers, and technicians with secure API-level access control.
Built-in Ticket Chat
Customer and technician messaging on each ticket — attachments, read status, and history in one thread.
Auto Wallet & Payouts
Automatically credit service center wallets after resolution with approval-based withdrawal workflows.
Deep Analytics & Reports
Track SLA performance, technician productivity, top faults, ticket volume, and export reports instantly.
Real-Time Notifications
Instant alerts for assignments, ticket updates, status changes, payouts, and escalations.
Products & Fault Catalog
Manage categories, products, models, and fault types with intelligent ticket linking and filtering.
Fully Responsive
Optimized for desktop, tablet, and mobile so technicians can manage tickets directly from their phones.
Spare Parts Inventory
Track stock at service centers, log parts used on tickets, auto-deduct quantity, and sync costs to invoices.
Warranty & QR Activation
Issue warranty stickers, let customers activate via QR, and link warranty status to service tickets.
Help Center & AI Insights
Publish FAQs for customers and managers; sentiment and smart alerts surface SLA and stock risks early.
Up and running
in 4 simple steps
Your service operation goes live in days with our onboarding team — from tenant setup to your first resolved ticket.
Create brand workspace
We create your isolated tenant, brand managers, and ticket rules — you don’t configure this alone.
Add service centers
Onboard service centers city-wise, assign operators and technicians with role-based access.
Define catalog
Create product categories, models and fault types for smooth ticket automation.
Manage tickets
Assign tickets to technicians, log parts used, track SLA, and credit wallets when jobs close.
Built for every service
category & industry
Whether you service home appliances, consumer electronics, HVAC systems, or kitchen equipment — SaaS Techify handles every category, fault type, and workflow.
Home Appliances
Washing machines, refrigerators, dryers, dishwashers, water purifiers
Common faults handled
Consumer Electronics
TVs, audio systems, home theatres, projectors, set-top boxes
Common faults handled
HVAC & Cooling
Air conditioners, coolers, air purifiers, fans, ventilation units
Common faults handled
Kitchen Appliances
Microwave ovens, chimneys, OTGs, mixers, induction cooktops, coffee makers
Common faults handled
IT & Office Equipment
Printers, scanners, UPS systems, routers, CCTV, biometric devices
Common faults handled
Electricals & Lighting
Geysers, water heaters, switchgear, inverters, solar panels, smart devices
Common faults handled
Medical Equipment
BP monitors, pulse oximeters, nebulizers, glucometers, hospital beds
Common faults handled
Industrial Equipment
Generators, compressors, pumps, motors, SCADA systems, welding equipment
Common faults handled
Any appliance, any fault, any location
SaaS Techify is category-agnostic. You define your own product catalog, fault types, and warranty periods. If it can be serviced, you can manage it here.
The right view for
every team member
Every role gets a clean, focused dashboard with permissions tailored to their responsibilities.
Build your service network
Add service centers city-wise, assign SC operators, onboard technicians — all from your dashboard.
Ticket assignment & routing
Assign by service center or technician, filter by pincode and priority. Track every ticket across your brand.
Products & categories
Define product catalog, fault types per category, warranty periods — tickets auto-link.
Brand analytics
Weekly/monthly/yearly reports on resolution rates, SLA, technician rankings, earnings.
Brand Manager
4 powerful capabilities with secure, precisely scoped permissions for your workflow.
Get Brand Manager access →Trusted by growing
service operations
Platform scale across brands, service centers, and technicians on SaaS Techify.
Active brands
Service centers
Daily technicians
Satisfaction score
Simple plans,
built for growth
Start your 14-day free trial. No payment required at signup — our team will help you choose a plan when you're ready.
Need a repair? Submit a service request
If you bought a product covered by a brand on SaaS Techify, raise a ticket here — no account required for your first request.
Your appliance broken?
We'll fix it.
Raise a service request in under 2 minutes. Track it live. Get it resolved by certified technicians near you.
4.8★
Customer Rating
<4h
Response Time
98%
SLA Compliance
500+
Technicians
Tell us what needs fixing
Priority
No app needed
Works perfectly on any device
Instant confirmation
Get your ticket number immediately
Certified technicians
Only verified professionals handle repairs
Warranty? No charge
Claims processed automatically
Live Ticket
Refrigerator Not Cooling
Ticket Created
Technician Assigned
Technician On The Way
Issue Resolved
Simple. Fast. Transparent.
A modern after-sales workflow built for customer convenience.
Describe the issue
01Tell us what's wrong — choose your product, category, and describe the fault.
We assign a technician
02Our system matches you with the nearest certified technician.
Track it live
03Watch ticket status in real-time and get ETA updates.
Problem solved
04Rate your experience and track warranty automatically.
Loved by service teams
across the country
Real feedback from brands, service centers and technicians using SaaS Techify every day to manage operations at scale.
“We manage 14 service centers across 3 states. SaaS Techify gave us one clean view of tickets, technicians and earnings. We onboarded our entire team in just 2 days.”
Rajesh Kumar
Head of Service, CoolBreeze AC
“The wallet system completely changed our payout workflow. Service centers now track earnings in real time and request withdrawals instantly.”
Priya Sharma
Brand Manager, FreshHome Appliances
“Our technicians previously worked on WhatsApp. Now they manage jobs, chats, photos and updates in one platform. Resolution time improved massively.”
Arjun Mehta
SC Owner, Delhi North
Frequently asked
questions
Everything you need to know about SaaS Techify, onboarding, security, pricing, and operations.
Can one admin manage multiple brands?
Can one admin manage multiple brands?
Yes. Super Admins can manage multiple brands, service centers, technicians, and reports from a single dashboard while maintaining complete tenant isolation between brands.
How does the auto-wallet crediting work?
How does the auto-wallet crediting work?
Whenever a ticket is marked as resolved, the configured payout amount is automatically credited to the service center wallet. Operators can monitor balances and request bank or UPI withdrawals instantly.
Is data isolated between brands?
Is data isolated between brands?
Absolutely. Every brand runs in a fully isolated tenant architecture with secure database-level filtering to ensure complete separation of tickets, technicians, and analytics.
Can we migrate our existing ticket data?
Can we migrate our existing ticket data?
Yes. We support CSV imports and custom migration APIs. Our onboarding team can help migrate your legacy data from spreadsheets or existing software systems.
Is there a mobile app for technicians?
Is there a mobile app for technicians?
SaaS Techify is fully responsive and optimized for mobile browsers. Technicians can manage tickets, upload photos, chat, and update statuses directly from their phones without installing a native app.
What happens if we exceed our plan limits?
What happens if we exceed our plan limits?
We notify you before you reach your limits. Upgrades are handled manually by our team — no payment is collected during signup. Contact us when you're ready to move to a paid plan.
Do I need to pay when I register?
Do I need to pay when I register?
No. Brand signup starts a free trial with no card or payment required. After your trial, our team will help you choose a plan and activate billing manually.
Still have questions?
Our onboarding and support team is here to help you set up your entire after-sales workflow smoothly.
Let’s scale your
service network
Tell us about your team size, number of brands, and service centers. We’ll schedule a personalized demo within 24 hours.
Email us
help.saastechify@gmail.com
Call us
+91 9565892772
Office
FF-29, Gali No. 16 Mangal Bazar, Laxmi Nagar, East Delhi, 110092
Support hours
Mon – Sat · 9am – 7pm IST
Ready to transform your
after-sales operations?
Book a demo to see tickets, technicians, service centers, inventory, warranty, and payouts — all in one platform built for Indian after-sales.
Brands onboarded
Service centers
Technicians
Platform uptime