AMC management software for brands and service companies
Sell and renew Annual Maintenance Contracts, schedule preventive maintenance and bill post-warranty services – inside the same platform that runs your tickets, warranty, technicians and service centers.
Warranty → AMC → Chargeable, decided automatically
When a service request is created, the platform checks purchase date, warranty period, AMC period and today's date, then labels the request:
Product is inside its warranty period. Service is free as per warranty terms.
Warranty has ended but an active AMC exists. The visit is covered and counted against the plan.
No warranty and no AMC. Visit, labour and parts are quoted in an estimate the customer approves.
Admins can override the coverage – a written reason is mandatory and recorded in the service timeline.
Everything you need to run AMC
AMC contracts & plans
- Auto-generated AMC numbers
- Comprehensive, non-comprehensive, labour-only, preventive and custom plans
- Visit limits, response time, GST, discounts, contract document upload
Renewals that keep history
- Renew AMC pre-fills customer, product, plan and amount
- New number linked to the old one: AMC-2026-001 → AMC-2027-001
- Overlapping contracts for one product are blocked
Preventive maintenance
- Monthly, quarterly, half-yearly, yearly or custom schedules
- Checklists and technician assignment
- Automatic reminders when a visit is due
Chargeable service workflow
- Diagnosis → estimate → customer approval → repair → invoice → payment
- Visit, inspection, labour, parts, travel and emergency charges
- Parts and labour billed on separate lines
Alerts & notifications
- Expiry reminders at 30, 15 and 7 days (configurable)
- In-app, email, WhatsApp and SMS channels
- Delivery log with failure details
Dashboard & reports
- Active, expiring and expired AMCs, revenue, renewal rate
- Visits used vs remaining per contract
- 15 reports with Excel and PDF export
AMC management – frequently asked questions
What is AMC management software?+
AMC (Annual Maintenance Contract) management software lets a brand or service company sell, track and renew maintenance contracts, count the visits used against each contract, schedule preventive maintenance and bill chargeable services after the warranty ends.
How does SaaS Techify decide if a service is free or chargeable?+
For every service request it checks the product's warranty period first, then any active AMC, and otherwise marks the service chargeable. The decision is saved with the request so later changes to the AMC never alter old records.
Can I renew an AMC without re-entering customer and product details?+
Yes. The Renew AMC button pre-fills the customer, product, serial number, previous plan and amount. The renewal gets a new linked AMC number and the old contract history stays intact.
Will customers get AMC expiry reminders?+
Yes. Reminders go out before expiry (30, 15 and 7 days by default, configurable) through in-app notifications and email, and through WhatsApp or SMS when you connect Twilio.
Does a paid repair start without customer approval?+
No. For chargeable services the technician creates an estimate, the customer approves it, and only then is the repair completed and invoiced. Parts and labour are shown as separate lines.
Turn every out-of-warranty product into recurring revenue
Free trial – no card required.
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