Privacy Policy

This Privacy Policy (“Policy”) explains how SaaS Techify (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our platform or visit our website at https://www.saastechify.com/ (“Site”). By using our services, you agree to the practices described in this Policy.

Information We Collect

When you interact with our Site or SaaS platform—such as during sign-up, using billing services, or contacting support—we may collect:

Name, email address, phone number, and shop-related information
Subdomain or tenant-specific usage data
Device/browser information and IP address
Login timestamps, activity logs, and purchase histories
Preferences, billing records, and uploaded documents

When and Why We Collect Data

We collect data when you:

Register for a SaaS Techify account or subscribe to a plan
Use our grocery billing system or related modules
Contact support or fill out any form
Receive marketing communications or alerts
Download invoices, reports, or documents

We use this data to:

Personalize user experience and tenant dashboards
Improve our services, performance, and customer support
Process billing, generate reports, and manage subscriptions
Communicate important updates, reminders, and offers
Maintain security and audit logs per tenant

Data Security

We use secure hosting, HTTPS, and encrypted storage to safeguard your data. Access to your information is limited to authorized personnel only and is protected by role-based access control, tenant isolation, and full audit trails.

Cookies & Tracking

We use cookies to:

Store user preferences and session tokens
Improve navigation and UI performance
Track usage analytics and feature adoption

You can manage cookie settings via your browser at any time.

Third-Party Disclosure

We do not sell or trade your personal data. Limited sharing occurs only with:

Payment providers like Razorpay or Stripe for billing
Email/SMS providers like SendGrid or Twilio for communication
Hosting and infrastructure services (e.g., Azure, AWS)

All third parties are contractually obligated to maintain confidentiality.

External Links

Our Site may contain links to other platforms (e.g., help desk, tutorials). These sites have separate privacy practices, and we are not liable for their policies.

Children’s Privacy (COPPA Compliance)

Our platform is designed for business users. We do not knowingly collect data from children under 13 years of age.

CalOPPA Compliance

To comply with the California Online Privacy Protection Act:

Our Privacy Policy is publicly available
Users can browse our site anonymously
We notify users about Privacy Policy changes on this page

CAN-SPAM Compliance

We collect your email to:

Send login access, updates, or alerts
Share onboarding materials or feature announcements

We pledge to:

Never use misleading subjects or sender info
Clearly mark marketing emails and include unsubscribe options
Honor opt-out requests quickly

Contact Information

For privacy-related concerns, contact us at: privacy@saastechify.com